Operational Decision Protocol for HCBS and IDD Provider Organizations
Your staff make hundreds of decisions every shift. LEOP™ makes the critical ones clear. A structured operational decision protocol available for organizational licensing.
The workforce crisis is a financial and operational crisis.
When staffing shortages persist, institutional knowledge leaves with departing staff. That creates pressure not only on coverage, but on judgment, escalation, and day-to-day operational consistency.
report critical, systemic staffing shortages.
are actively turning away new referrals — lost revenue.
are discontinuing programs and closing services entirely.
average annual DSP turnover — $4,000+ per replacement.
Compliance risk and burnout both trace back to the same root cause.
When turnover hits 50%, agencies do not just lose staff — they lose the institutional memory required to keep complex patients regulated. This inconsistency leads to escalated behaviors, compliance risks, and staff burnout.
Provider organizations are currently bleeding thousands of dollars a month in recruitment and lost referrals simply because their daily operations rely on human memory instead of durable systems. LEOP™ standardizes these micro-decisions so your agency can maintain compliance and care quality, regardless of who is on shift.
60-Day Enterprise Pilot
A bounded proof of operational ROI.
GENTZ LEOP LLC engages with a limited number of provider organizations per quarter through a strictly scoped 60-Day Enterprise Pilot. This allows executive leadership to deploy the protocol in live operations, stabilize shift-level decisions, and validate the financial and operational ROI before transitioning to an annual organizational license.
Deployment & Calibration
Live Operational Use
ROI Validation